At Sobieh Coffee website, we are committed to protecting your privacy and the security of your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our services. By using the site, you agree to the terms of this policy. This policy does not apply to linked third-party sites, and we are not responsible for their practices.
Information We Collect
We collect personal and non-personal information to enhance your experience and provide our services:
- Personal Information: When placing an order or creating an account, we may collect your name, email address, phone number, delivery address, and payment details (such as credit card numbers, with encryption ensured). This is necessary for processing orders and providing support.
- Automatically Collected Information: We gather data like IP address, browser type, operating system, approximate location, and browsing behavior via cookies and tracking technologies. You can disable cookies through your browser settings.
- Children's Information: We do not knowingly collect personal information from children under 18 years old. If you are under 18, please do not provide any personal data without parental supervision.
How We Use the Information
We use your data for the following purposes:
- Processing orders, shipping, and payments.
- Improving the site, personalizing content, and conducting marketing research.
- Sending updates, promotions, or newsletters (you can opt out at any time).
- Complying with legal requirements or protecting our rights.
Disclosure of Information
We do not sell or rent your personal data. We may share it with:
- Service partners (e.g., shipping companies or payment processors) solely for their tasks, ensuring their confidentiality.
- Government authorities if legally required, or to prevent fraud.
- In the event of a merger or sale of the company, with prior notification to you.
Data Security
We employ industry-standard security measures such as encryption (SSL) to protect your data. However, no internet data transmission can be guaranteed 100% secure. We are not responsible for breaches beyond our control.
Your Rights
You can:
- Access, correct, or delete your data by contacting us.
- Opt out of marketing communications.
- Lodge a complaint with regulatory authorities if necessary.
Changes to the Policy
We may update this policy, and the revised version will be posted on the site with the update date. Your continued use of the site constitutes acceptance of the changes.
Contact Us
For any inquiries, please reach out via email: [info@sobiehcoffee.com] or through the contact page on the site